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FCG not working

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FCG not working

PostBy nextlevelmarkus on Mon Apr 19, 2010 7:41 am

Hello, I really need help.

I have two sites that the plugin was working just fine and then it just stopped working.

I don't understand as I didn't change any settings on FCG. I've checked the permissions, I've made sure the pictures are still there, I'm at a loss.

Here are the sites.

http://gssarda-il.org/

http://disciplesgurnee.org/

The weird thing is that one site it's all black like it's trying to load and the other it's just white space.

thanks
nextlevelmarkus
 
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Re: FCG not working

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Re: FCG not working

PostBy admin on Mon Apr 19, 2010 7:49 am

http://gssarda-il.org/
it looks like something wrong with gallery settings in fcg option page..if you use category selection, check category name, if category has spaces use category slug..
if you use page/postid selection..check on ids you provided..should be existing post/pageids in order like this:
1,2,3,4,5

http://disciplesgurnee.org/
check you your plugins..somewhere is a conflict, try to turn them off one by one
Yelena Khamidullina
Web Applications Developer, iePlexus

1. Check settings to exclude fcg-YOU conflict
2. Try to turn off all your plugins at once to exclude fcg-other plugin conflict
3. Try default theme to exclude fcg-theme conflict
4. Post in this forum to involve me in your troubleshooting. URL is required
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Re: FCG not working

PostBy nextlevelmarkus on Mon Apr 19, 2010 7:34 pm

Yep, that fixed them both. thanks a million.
"Next Level Markus"
nextlevelmarkus
 
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Re: FCG not working

PostBy admin on Tue Apr 20, 2010 8:07 am

yw
Yelena Khamidullina
Web Applications Developer, iePlexus

1. Check settings to exclude fcg-YOU conflict
2. Try to turn off all your plugins at once to exclude fcg-other plugin conflict
3. Try default theme to exclude fcg-theme conflict
4. Post in this forum to involve me in your troubleshooting. URL is required
User avatar
admin
Site Admin
 
Posts: 4735
Joined: Fri Jan 16, 2009 9:29 am
Location: Seattle, WA

Re: FCG not working

PostBy katrinawp on Mon May 03, 2010 4:57 pm

Hello
I too have the problem where the FCG was working fine, but has stopped working

I installed a plugin called "user photo". This didn't do what i wanted so I deleted it.

Then the FCG wouldn't display the image. Is this a coincidence?
The FCG appears to keep trying to load

I have tried deleting and reinstalling the FCG twice
I have tried deactivating all the other plugins
I have checked the settings (see jpg attached)
I have republished the posts that the images and featured text were on
I have stayed up till 2am and i give up!
any suggestions, your help appreciated.
Thanks
Attachments
screenshotFCGsettings.jpg
http://wsidigitalmarketing.ie/
screenshotFCGsettings.jpg (91.52 KiB) Viewed 379 times
katrinawp
 
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Re: FCG not working

PostBy admin on Tue May 04, 2010 8:09 am

you selected page/postid option in settings, but did not provide posts/pagids
Yelena Khamidullina
Web Applications Developer, iePlexus

1. Check settings to exclude fcg-YOU conflict
2. Try to turn off all your plugins at once to exclude fcg-other plugin conflict
3. Try default theme to exclude fcg-theme conflict
4. Post in this forum to involve me in your troubleshooting. URL is required
User avatar
admin
Site Admin
 
Posts: 4735
Joined: Fri Jan 16, 2009 9:29 am
Location: Seattle, WA

Re: FCG not working

PostBy katrinawp on Tue May 04, 2010 1:55 pm

yeah I know, I don't know where to get the post or page ids
I didn't have them in before either, and it worked.
I thought the "random" setting took care of that.

Where exactly do I find the page & post id to insert, and I'll give that a go
thanks again.
K.
katrinawp
 
Posts: 3
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Re: FCG not working

PostBy admin on Wed May 05, 2010 7:46 am

Yelena Khamidullina
Web Applications Developer, iePlexus

1. Check settings to exclude fcg-YOU conflict
2. Try to turn off all your plugins at once to exclude fcg-other plugin conflict
3. Try default theme to exclude fcg-theme conflict
4. Post in this forum to involve me in your troubleshooting. URL is required
User avatar
admin
Site Admin
 
Posts: 4735
Joined: Fri Jan 16, 2009 9:29 am
Location: Seattle, WA

Re: FCG not working

PostBy katrinawp on Wed May 05, 2010 1:02 pm

Great - that did work, but i feel really daft now 'cos it seems so obvious. - thing is, it was working before without the page ids simply by selecting the random selection. Obviously the update version didn't do that. You live and learn. Thanks a mil!
katrinawp
 
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Joined: Mon May 03, 2010 4:22 pm

Re: FCG not working

PostBy admin on Wed May 05, 2010 1:29 pm

yw
Yelena Khamidullina
Web Applications Developer, iePlexus

1. Check settings to exclude fcg-YOU conflict
2. Try to turn off all your plugins at once to exclude fcg-other plugin conflict
3. Try default theme to exclude fcg-theme conflict
4. Post in this forum to involve me in your troubleshooting. URL is required
User avatar
admin
Site Admin
 
Posts: 4735
Joined: Fri Jan 16, 2009 9:29 am
Location: Seattle, WA


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