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FCG stopped working

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FCG stopped working

PostBy bkas on Thu Apr 30, 2009 4:21 am

We've been successfully using FCG at www.nowpossible.com for months. Just noticed the images are not rotating and the text never comes up - just the first image is displayed. No new plug-ins have been installed. All three posts/images are there, with articleimg key. Have tried resaving each post, but didn't fix the problem. Any ideas?
bkas
 
Posts: 2
Joined: Thu Apr 30, 2009 4:18 am

Re: FCG stopped working

Thank you for using the Featured Content Gallery Forum
 

Re: FCG stopped working

PostBy admin on Thu Apr 30, 2009 7:22 am

I think something wrong with you videos, when even page loads, on left bottom corner always stays message "Read images brightcove.vo..." and "video.ted.com".
Also, this link in your view source <script type="text/javascript" defer="defer" src="http://s6.smrtlnks.com/js/bluelink-window.js?auto=yes"></script>
to external js file with prototype framework may cause the issue
Yelena Khamidullina
Web Applications Developer, iePlexus

1. Check settings to exclude fcg-YOU conflict
2. Try to turn off all your plugins at once to exclude fcg-other plugin conflict
3. Try default theme to exclude fcg-theme conflict
4. Post in this forum to involve me in your troubleshooting. URL is required
User avatar
admin
Site Admin
 
Posts: 4789
Joined: Fri Jan 16, 2009 9:29 am
Location: Seattle, WA

Re: FCG stopped working

PostBy bkas on Thu Apr 30, 2009 8:58 am

I deleted a few videos, and deactivated SmartLinks. Now FCG is working again. Many thanks.
bkas
 
Posts: 2
Joined: Thu Apr 30, 2009 4:18 am

Re: FCG stopped working

PostBy admin on Thu Apr 30, 2009 9:18 am

you are welcome
Yelena Khamidullina
Web Applications Developer, iePlexus

1. Check settings to exclude fcg-YOU conflict
2. Try to turn off all your plugins at once to exclude fcg-other plugin conflict
3. Try default theme to exclude fcg-theme conflict
4. Post in this forum to involve me in your troubleshooting. URL is required
User avatar
admin
Site Admin
 
Posts: 4789
Joined: Fri Jan 16, 2009 9:29 am
Location: Seattle, WA


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