Featured Content Gallery | WordPress Plugin | iePlexus

Help Needed - Gallery Stopped Working After WP 3.2

New releases, ideas for the future, and known issues

Help Needed - Gallery Stopped Working After WP 3.2

PostBy KayGolazo on Fri Jul 08, 2011 1:05 am

First of all I really want to thank the admin. I've read through many threads here while struggling to get FCG working again. I say again because it used to work for me.

Secondly, I am a total novice at this stuff so please bear with me.

The site I am struggling to get FSCG working on again is http://www.mls-rumors.net

I get a black box and the "Loading screen" I've disabled other plug-ins and tried other things in the settings and still couldn't get it to work again. the odd thing is that it still works for a few browsers. Usually older versions of Firefox on a Mac or Firefox 3.6.10 / Ubuntu 9.10 and Kazehakase 0.5.2 / Ubuntu 8.04 LTS (via browsershots)

Any help diagnosing my problem and (crosses fingers) offering a solution that a novice like me can implement would be very much appreciated.

Let me know if there are any files you need me to attach and I will. And thanks again for the tireless work you've put in, in helping everyone.
User avatar
KayGolazo
 
Posts: 4
Joined: Thu Jul 07, 2011 11:41 pm

Re: Help Needed - Gallery Stopped Working After WP 3.2

Thank you for using the Featured Content Gallery Forum
 

Re: Help Needed - Gallery Stopped Working After WP 3.2

PostBy webmasterPT on Sat Jul 09, 2011 9:26 am

I have the same issue :(
webmasterPT
 
Posts: 1
Joined: Sat Jul 09, 2011 9:25 am

Re: Help Needed - Gallery Stopped Working After WP 3.2

PostBy admin on Mon Jul 11, 2011 8:44 am

KayGolazo
right now through view source I see articleimg custom field values are missing,but if you say that fcg worked on your site, you probably have those in place. Then it means some conflict with plugins or widgets..
Right now firefox error console throws some errors related to those scripts
http://uac.advertising.com/wrapper/aceUAC.js
and
http://tracker.icerocket.com/services/collector.js
try to disable it
Yelena Khamidullina
Web Applications Developer, iePlexus

1. Check settings to exclude fcg-YOU conflict
2. Try to turn off all your plugins at once to exclude fcg-other plugin conflict
3. Try default theme to exclude fcg-theme conflict
4. Post in this forum to involve me in your troubleshooting. URL is required
User avatar
admin
Site Admin
 
Posts: 4789
Joined: Fri Jan 16, 2009 9:29 am
Location: Seattle, WA

Re: Help Needed - Gallery Stopped Working After WP 3.2

PostBy admin on Mon Jul 11, 2011 8:45 am

webmasterPT
url?
Yelena Khamidullina
Web Applications Developer, iePlexus

1. Check settings to exclude fcg-YOU conflict
2. Try to turn off all your plugins at once to exclude fcg-other plugin conflict
3. Try default theme to exclude fcg-theme conflict
4. Post in this forum to involve me in your troubleshooting. URL is required
User avatar
admin
Site Admin
 
Posts: 4789
Joined: Fri Jan 16, 2009 9:29 am
Location: Seattle, WA

Re: Help Needed - Gallery Stopped Working After WP 3.2

PostBy KayGolazo on Mon Jul 11, 2011 1:06 pm

admin wrote:KayGolazo
right now through view source I see articleimg custom field values are missing,but if you say that fcg worked on your site, you probably have those in place. Then it means some conflict with plugins or widgets..
Right now firefox error console throws some errors related to those scripts
http://uac.advertising.com/wrapper/aceUAC.js
and
http://tracker.icerocket.com/services/collector.js
try to disable it


Ok I'm going to try that. I neglected to mention that we use article_img_full and article_img_thumb in the place of the articleimg custom field and yes it was fully working.

I'll disable those scripts you mentioned and see what happens.
User avatar
KayGolazo
 
Posts: 4
Joined: Thu Jul 07, 2011 11:41 pm

Re: Help Needed - Gallery Stopped Working After WP 3.2

PostBy admin on Mon Jul 11, 2011 1:25 pm

if you use those fields with different name, it means you use someone else modified version of fcg..and probably I will not be able to help you
Yelena Khamidullina
Web Applications Developer, iePlexus

1. Check settings to exclude fcg-YOU conflict
2. Try to turn off all your plugins at once to exclude fcg-other plugin conflict
3. Try default theme to exclude fcg-theme conflict
4. Post in this forum to involve me in your troubleshooting. URL is required
User avatar
admin
Site Admin
 
Posts: 4789
Joined: Fri Jan 16, 2009 9:29 am
Location: Seattle, WA

Re: Help Needed - Gallery Stopped Working After WP 3.2

PostBy KayGolazo on Mon Jul 11, 2011 10:37 pm

admin wrote:if you use those fields with different name, it means you use someone else modified version of fcg..and probably I will not be able to help you


Well i just reinstalled FCG and tried with a post with the articleimg tag and the site just hangs without loading the page.

Also I disabled the icerocket and advertising.com code and it didn't work either. I left the icerocket code out since we do not use it anymore but for obvious reasons I put the advertising.com code back since that's been ruled out as the culprit.

So to review:

1. First i reinstalled the FCG plugin and checked to make sure there was no modified version of the code laying around anywhere

2. I removed icerocket and advertising.com code

3. I posted a story with the articleimg tag.

Result A:
The site hung with the articleimg tag in the article and threw this error up:
"Fatal error: Class 'Imagick' not found in /home/mlsrumo1/public_html/wp-content/themes/mmt_theme/mmt/im.php on line 11"




Result B:
The site worked as normal with the article_image_full tag but FCG was stuck on that loading screen.
User avatar
KayGolazo
 
Posts: 4
Joined: Thu Jul 07, 2011 11:41 pm

Re: Help Needed - Gallery Stopped Working After WP 3.2

PostBy admin on Tue Jul 12, 2011 8:55 am

then probably fcg was the part of your theme as many developers do now. Now the error thrown related to you theme. Still advertising.com throws errors. You have 25 posts now in gallery, it is hard to test it. Create category with two test posts, add articleimg custom fields to those, specify that category name in fcg settings and test it
If this does not work, try to use the gallery call in this format:
Code: Select all
<?php
global $post; include (ABSPATH . '/wp-content/plugins/featured-content-gallery/gallery.php');
?>
Yelena Khamidullina
Web Applications Developer, iePlexus

1. Check settings to exclude fcg-YOU conflict
2. Try to turn off all your plugins at once to exclude fcg-other plugin conflict
3. Try default theme to exclude fcg-theme conflict
4. Post in this forum to involve me in your troubleshooting. URL is required
User avatar
admin
Site Admin
 
Posts: 4789
Joined: Fri Jan 16, 2009 9:29 am
Location: Seattle, WA

Re: Help Needed - Gallery Stopped Working After WP 3.2

PostBy KayGolazo on Wed Jul 13, 2011 3:54 pm

admin wrote:then probably fcg was the part of your theme as many developers do now. Now the error thrown related to you theme. Still advertising.com throws errors. You have 25 posts now in gallery, it is hard to test it. Create category with two test posts, add articleimg custom fields to those, specify that category name in fcg settings and test it
If this does not work, try to use the gallery call in this format:
Code: Select all
<?php
global $post; include (ABSPATH . '/wp-content/plugins/featured-content-gallery/gallery.php');
?>


Thank you. I will test this out tonight per your instructions.
User avatar
KayGolazo
 
Posts: 4
Joined: Thu Jul 07, 2011 11:41 pm

Re: Help Needed - Gallery Stopped Working After WP 3.2

PostBy admin on Thu Jul 14, 2011 8:24 am

yw
Yelena Khamidullina
Web Applications Developer, iePlexus

1. Check settings to exclude fcg-YOU conflict
2. Try to turn off all your plugins at once to exclude fcg-other plugin conflict
3. Try default theme to exclude fcg-theme conflict
4. Post in this forum to involve me in your troubleshooting. URL is required
User avatar
admin
Site Admin
 
Posts: 4789
Joined: Fri Jan 16, 2009 9:29 am
Location: Seattle, WA


Return to Development, Improvement, and Conflicts

Who is online

Users browsing this forum: No registered users and 0 guests

cron