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My Gallery Is Not Displaying Across All Browsers

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My Gallery Is Not Displaying Across All Browsers

PostBy erock on Mon Jul 11, 2011 4:39 pm

Hi. I just moved this client's new site from our development server to their account. Now, I cannot see the FCG displaying across all systems and browsers. For instance, I can see it in FireFox on one computer but not another, and I cannot see it at all using Chrome or IE.

I thought we had completed a pretty clean migration but obviously something went wrong.

Also we have not changed the A Record for the new site yet, we can only preview the new site using this previewdns tool. Hopefully that is not part of the problem.

Here is the site to review: http://peopleassessments.com.previewdns.com/

You're help is truly appreciated. Thank you.

e.
erock
 
Posts: 8
Joined: Wed May 18, 2011 9:49 am

Re: My Gallery Is Not Displaying Across All Browsers

Thank you for using the Featured Content Gallery Forum
 

Re: My Gallery Is Not Displaying Across All Browsers

PostBy admin on Mon Jul 11, 2011 5:35 pm

from all(6) scripts needed for successful fcg in your "view source" I see only one:
http://peopleassessments.com.previewdns ... ery.js.php

compare your view source with http://www.featuredcontentgallery.com/
Yelena Khamidullina
Web Applications Developer, iePlexus

1. Check settings to exclude fcg-YOU conflict
2. Try to turn off all your plugins at once to exclude fcg-other plugin conflict
3. Try default theme to exclude fcg-theme conflict
4. Post in this forum to involve me in your troubleshooting. URL is required
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admin
Site Admin
 
Posts: 4789
Joined: Fri Jan 16, 2009 9:29 am
Location: Seattle, WA

Re: My Gallery Is Not Displaying Across All Browsers

PostBy erock on Tue Jul 12, 2011 10:42 am

Thank you for the response. I'm a little confused as to how to remedy the problem though.

Do you suggest I uninstall and reinstall the plugin to fix this. Or can you send me the scripts that are missing and direction as to where to place them?

Any further direction would be greatly appreciated.

Thank you!
erock
 
Posts: 8
Joined: Wed May 18, 2011 9:49 am

Re: My Gallery Is Not Displaying Across All Browsers

PostBy admin on Tue Jul 12, 2011 11:50 am

try to reinstall it
Yelena Khamidullina
Web Applications Developer, iePlexus

1. Check settings to exclude fcg-YOU conflict
2. Try to turn off all your plugins at once to exclude fcg-other plugin conflict
3. Try default theme to exclude fcg-theme conflict
4. Post in this forum to involve me in your troubleshooting. URL is required
User avatar
admin
Site Admin
 
Posts: 4789
Joined: Fri Jan 16, 2009 9:29 am
Location: Seattle, WA

Re: My Gallery Is Not Displaying Across All Browsers

PostBy erock on Tue Jul 12, 2011 4:13 pm

I tried unstalling the plugin completely (and also removed the code from the page template file) twice, and after reinstalling the plugin there is no change to the outcome. I'm still only seeing the gallery with some browsers on some systems.

Is this plugin compatible with my version of WP?

Do you have any more suggestions please?

Thank you.

e.
erock
 
Posts: 8
Joined: Wed May 18, 2011 9:49 am


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