Featured Content Gallery | WordPress Plugin | iePlexus

Welcome to the forum for the Featured Content Gallery WordPress plugin. Use this forum to ask questions, discuss issues, heap praise, or request support. The forum is managed by iePlexus, the developers of the FCG plugin. Please be respectful. Thanks!

Skip to content

The very known white box

Downloading, installing, upgrading, and configuring the FCG plugin
Post a reply

The very known white box

PostBy ezelrengo on Tue Aug 31, 2010 12:12 pm

First of all, I'd like to thank you for the support you're giving to everybody, I've read a lot of topics, but I couldn't find a solution for my issue.
As the title says, I'm having the 'white box' problem: my website shows a white box where the FCG should be. The strangest part is that with firebug I'm able to see the data from the FCG in the code, so I don't know why it doesn't load.

My web: http://espacioiniciativa.com.ar/
I've already tried changing the jd.gallery.js.php script with one you posted here, disabling all plugins, etc. but nothing seems to fix this, so I would be very thankful if you could give it a look and see if there's something evidently wrong.
Thank you! :D

PS: the original template included a featured content box, but I've eliminated it, so it shouldn't have nothing to do with this.
ezelrengo
 
Posts: 2
Joined: Tue Aug 31, 2010 11:58 am
Top

Re: The very known white box

Thank you for using the Featured Content Gallery Forum
 
Top

Re: The very known white box

PostBy admin on Tue Aug 31, 2010 1:12 pm

your theme menu based on mootools, and fcg uses mootools, so there is 2 set of mootools in <head> tag of your site, which causes the conflict, if your remove this script source from header
http://espacioiniciativa.com.ar/wp-cont ... core-yc.js, fcg probably will start working, but your menu probably will start to have some issues.
there is no solution, except find another theme...
Yelena Khamidullina
Web Applications Developer, iePlexus

1. Check settings to exclude fcg-YOU conflict
2. Try to turn off all your plugins at once to exclude fcg-other plugin conflict
3. Try default theme to exclude fcg-theme conflict
4. Post in this forum to involve me in your troubleshooting. URL is required
User avatar
admin
Site Admin
 
Posts: 4738
Joined: Fri Jan 16, 2009 9:29 am
Location: Seattle, WA
Top

Re: The very known white box

PostBy ezelrengo on Tue Aug 31, 2010 3:16 pm

I really appreciate your help, but I changed the header, renamed those mootools files (the ones in the theme folder) and it didn't work either :? , so I don't know where the problem is, but it's more likely that the theme has something to do.
Anyway, thanks a lot for the support. ;)
ezelrengo
 
Posts: 2
Joined: Tue Aug 31, 2010 11:58 am
Top
Post a reply

Return to Getting Started

Who is online

Users browsing this forum: No registered users and 0 guests

Powered by iePlexus
Click here for a free trial and $0 setup (save $49.95!)